COVID-19 – January 2022 update

Trading Standards wish to provide an update because of COVID-19 and the change to the traffic lights (COVID-19 Protection Framework).

All of New Zealand is now at Red.

For accredited persons

Our offices are open, with the Auckland and Christchurch laboratories open and the Wellington laboratory closed.

If you are visiting a Trading Standards site, you will be required to follow Government guidelines, which include wearing a mask, scanning in using the QR code/manually recording your visit and providing evidence of your vaccine pass.

NOTE

Any visit to a Trading Standards site must be prearranged and will be confirmed by our staff in advance.

If you wish to make an enquiry or offsite work request, contact your Client Manager.

For more accreditation information, consult the relevant page(s) of the accredited persons section on our website.

For accredited persons

NOTE

Offsite work requests made by an accredited person, which includes face-to-face compliance auditing and surveillance activities, will be assessed on a case-by-case basis.

For consumers and businesses

If you are visiting a Trading Standards site, you will be required to follow Government guidelines, which include wearing a mask, scanning in using the QR code/manually recording your visit and providing evidence of your vaccine pass.

NOTE

Any visit to a Trading Standards site must be prearranged and will be confirmed by our staff in advance.

If you wish to make an enquiry, complaint or require further information, see the consumer and/or business sections of our website.

For consumers

For business

NOTE

Offsite work requests made by a business, which includes inspections and approvals activities, will be assessed on a case-by-case basis.

For further information on COVID-19

For further information on COVID-19, please refer to the Ministry of Health website for health-related information and the COVID-19 website for all other information from the Government.

Ministry of Health New Zealand(external link)

COVID-19 website(external link)

Kia haumaru (stay safe), kia atawhai (be kind).