COVID-19 update

This message is relevant to all Accredited Persons – accredited under the Weights and Measures Act.

Due to COVID-19 and the impact it is having on our people's availability, please expect delays to processing times for all services that can be completed online.

With the increase in the COVID-19 alert to level 4, all Trading Standards online and office based services are currently at significantly reduced capacity, with all of our people working remotely.

Also, until further notice Trading Standards is unable to provide metrology services including: verification of physical standards, type approval physical testing, face-to-face compliance auditing and routine market and Accredited Person surveillance activities. This situation will be reviewed on a regular basis and updates provided as more information becomes available.

If you or your organisation have any accreditation queries, please contact your Client Manager or email us and we will respond to you as soon as practicable.

For further information on COVID-19, please refer to the Ministry of Health website for health-related information and the COVID-19 website for all other information from the Government.

Ministry of Health New Zealand(external link)

COVID-19 website(external link)