Visits by Trading Standards Officers

Trading Standards Officers visit businesses to check they're complying with Weights and Measures Act and Regulations.

Trading Standards Officers

Trading Standards Officers (also known as Weights and Measures Inspectors) work for the Ministry of Business, Innovation and Employment (MBIE). They check equipment, and goods that have been manufactured, packed or imported, to make sure they comply with the Weights and Measures Act and Regulations.

Inspection visits

Trading Standards Officer inspections:

  • can be done at retail, manufacture, import and storage sites
  • are carried out on a proactive basis, and in response to consumer complaints
  • can take place with no advance notice
  • have no charge.

You must assist Trading Standards Officers if they ask you to. This may include providing access to goods and weighing or measuring equipment for examination.

See Powers, offences and our enforcement strategy for more information about the powers Trading Standards Officers have.

Tip Icon Blue2 Note

If you need someone to verify or certify equipment, this work would normally be carried out by an Accredited Person.

See Visits from Accredited Persons for more information.